Privacy Policy

Welcome to Superbuy.onl. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and utilize our reverse purchasing and sourcing services.

1. Information We Collect

To provide you with efficient sourcing and logistics services, we may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: Includes first name, last name, and username or similar identifier.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers necessary for international shipping.
• Transaction Data: Includes details about payments to and from you and other details of products you have sourced through us.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform on the devices you use to access this website.

2. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• Service Fulfillment: To process your sourcing requests, purchase items on your behalf, and manage the supply chain for luxury, beauty, and personal care products.
• Logistics and Shipping: To arrange international shipping, customs clearance, and delivery of goods to your designated address in the UK, US, Spain, or other global locations.
• Communication: To communicate with you regarding your orders, provide quotes, and answer customer support inquiries.
• Payment Processing: To manage payments, fees, and charges.

3. Disclosure of Your Information

As a reverse purchasing agent, sharing specific data is essential to fulfill your orders. We may share your personal data with the parties set out below:

• Logistics Partners: International shipping carriers, freight forwarders, and customs brokers required to deliver your products.
• Payment Processors: Trusted third-party payment gateways to securely process your financial transactions.
• Service Providers: IT and system administration service providers who help us operate our website.

We do not sell your personal data to third parties for marketing purposes.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to request access to your personal data, request correction of your personal data, or request erasure of your personal data. If you wish to exercise any of the rights set out above, please contact us.